The construction industry, a complex network of professionals including architects, engineers, contractors and subcontractors, thrives on meticulous collaboration. However, despite the necessity for seamless teamwork, disputes are common, threatening project success.
Our 2024 research report, Building the Future: Navigating Challenges and Opportunities for Quantity Surveyors and Contract Administrators, surveyed over 1,000 industry construction professionals globally to understand the dynamics affecting job satisfaction and collaboration among Quantity Surveyors and Contract Administrators. Findings reveal a staggering number of disputes, with almost half of the professionals encountering six or more supply chain disputes weekly, primarily due to miscommunication and lack of visibility of progress claim status.
Understanding the Collaboration Challenges
- Transparency Deficits: Many projects lack open communication, leading to misaligned expectations and escalating disputes.
- Communication Gaps: The reliance on outdated communication means emails and physical paperwork often result in lost or misunderstood information, compounding frustrations and errors.
- Misaligned Objectives: Diverse goals among stakeholders can lead to conflicts, especially when contractual terms and payment processes are not clear.
- Outdated Processes: A significant portion of professionals still rely on manual methods like spreadsheets (26%), which can lead to inaccuracies and inefficiencies, further aggravating project disputes.
The consequences of these challenges are profound, impacting not just the financial bottom line but also project timelines, team relationships, and legal standings. Disputes can lead to project delays, increase costs, and damage professional relationships, ultimately affecting overall business sustainability.
The Role of Specialised Construction Technology in Mitigating Disputes
Adopting advanced technologies such as Payapps can transform the landscape of construction project management. By centralising communication channels, automating workflows, and ensuring all stakeholders have access to real-time, accurate project information, Payapps reduces the likelihood of disputes and streamlines the resolution process when they do occur. The system’s compliance features further minimise contractual and regulatory misunderstandings.
Building Better Together
The construction sector must embrace technological solutions to foster better collaboration and reduce the high cost of conflicts. Tools like Payapps not only facilitate smoother operations but also empower teams to focus on productivity rather than dispute resolution.
Effective collaboration in construction doesn’t just build projects—it builds the industry. By addressing the root causes of conflicts and leveraging innovative technologies, construction professionals can ensure more harmonious and efficient project execution.
Download the full report to learn more about this and other challenges and opportunities faced by Quantity Surveyor and Contract Administrator professionals. Discover how specialised construction technology, like Payapps, can empower you and your team to work smarter, not harder, and build a more collaborative, efficient, and profitable future.
